Greetings Paul:> >Here are two things to try and help isolate the problem:
> >
> > - Try connecting via your dial-up and see if ACARS runs.
>
> No, no joy. I disconnected the PC from the network and plugged the modem
> line direct into the wall socket, completely isolating it from the
> router but this made no difference. I also made sure that ZoneAlarm was
> completely disabled by unchecking 'Load ZoneAlarm at Startup' then
> re-booting so that can't have been obstructing anything. I've run
> VPC_cfg.exe though I don't have the MS firewall running.
>
> > - See if you can connect to any of the VPC chat rooms.
>
> I can connect, at least I get the white screen I'd expect to type on but
> I can't actually type anything. Is this because the chat room is not
> actually 'open for business'?
It's open and running 24/7. You might try using and IRC client such as MSChat and try connecting to chat.flightadventures.com. If you can't connect with that, then your port 6667 is being blocked some how.
> >If the second works in DSL and
> >dial-up, then you have a corrupted ACARS file.
>
> If this is my problem should what I did following Vic's advice have
> cured this?
I've discussed this with Vic and we think that we're down to two possibilities:
1. Port 6667 is being blocked. When that port is being blocked, the applications never connect, so they hang.
2. Some DirectX setting isn't right. If you can connect using an non-DirectX chat client (like MSChat), then #2 is most likely.
Just FYI, sometimes software firewalls really don't stop working even when you tell it not to load. I've used ZoneAlarm before and seem to recall that I had to set www.flightadventures.com to your trusted sites list on the Firewall tab.
Keep us posted. We'll get it solved.
Ben
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