Greetings Guys:(Please post threads that involve VPC issues in the VPC Tech Forum. Thanks!)
Back to the login problem. Perhaps I can explain this better.
If you ever have a login problem, we need your help to try and track down what/where is causing it. In order for us to determine whether it's a server problem or ISP/connection problem, we need you to run a trace route when you're having problems logging in.
With that said, I believe that since both of you are having problems with the login, and we aren't on this side of the pond, that there's some issue with the connection somewhere between you and the server (in SFO).
Just FYI:
1. We have not changed anything on the server that would affect the login.
2. Granicus does have some issues with their upstream provider. They've beeen "working" on the problem late at night PT, so perhaps you guys that login during those hours are just running into problems when they're working (which would explain why we don't see them here as we're asleep during those hours).
To use tracert (please do this when you're having a login problem):
1. Go to Start: Run
2. Type in: tracert www.flightadventures.com
What will happen is the application will trace the hops from your computers to the VPC. It will indicate whether a connection can be made to the server, any abnormally long hops or if there's a problem/break, where that break is.
Thanks!
Ben
-= VPC OffLine Reader 2.1 =-
Registered to: Ben Chiu
-OLR.PL v1.80-
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